Our tours and trips are subject to specific terms and conditions as given below.
To enjoy tension free holidays, and to escape from any last minute hassles, we request our valuable customers to follow our pre-defined procedures for booking a tour package with us. This will help us to analyze your requirements in a better way, thus offering you more specialized holiday tours, well keeping in mind your interests and budget.
Booking & Visa
To avoid any last minute confusions, we suggest for the final booking of the tour at-least 4 weeks in advance of the tour, besides providing us with a scanned copies of your passports through email.
We also arrange for Tibet/China visa. The visa formalities should be completed in advance as it takes minumum of 2 week in processing tourist visa. Our visa fee details are given along with our quotation for the respective tours to Tibet.
It is suggested that the visa for Tibet should be obtained through us from the Chinese Embassy in Kathmandu/Nepal to ensure your entry into Tibet from Nepal side.
To enable us to obtain the visa invitation letter from Tibet Tourism Bureau (TTB)/Lhasa, we require the scanned copy of your passports in JPG format in advance. The visia invitation processing in TTB takes fro 7 -10 days for the normal Tibet tours and from 20-25 days for the Kailash tours. Against the visa invitation letter and after your arrival in Kathmandu, we apply for the Tibet visa in the Chinese Embassy along with the duly filled in visa application forms and your original passports.
There should be 100% advance payment to us on definite basis at keast 4 weeks before the date of the tour.
The customers can SWIFT transfer the payment to our bank account at the below mentioned address:
Our Bank Address:
OUR BANKER IN KATHAMNDU
EVEREST BANK LIMITED
ADDRESS: THAMEL BRANCH, KATHMANDU. NEPAL
BANK SWIFT CODE: EVBLNPKA
BENEFICIARY TREKKING AGENT:
TIBET KAILASH TREKS PVT. LTD
ADDRESS: 1ST FLOOR, BANK OF KATHMANDU BUILDING
THAMEL, KATHMANDU. NEPAL.
US DOLLAR CURRENT ACCOUNT NUMBER: 03500105200491
Within 7 days of tour booking if any cancellation is made then the company will refund 50% of total amount of the tour, thereafter no refunds are made.
The company is not held responsible for any delay arrivals, no shows or any other unpredictable circumstances, in all these cases the company is not accountable for any refund.
There is a separate rule for air tickets for the sector Katmandu/Lhasa/Katmandu. Air tickets are issued on first come first serve basis. Old bookings are not considered by the Chinese Airlines. To avoid these hassles, we get the tickets issued for our customers at least 3-4 weeks prior to their starting tour, by taking 100% advance payments of the full tour amount by them. Also, once the air tickets are issued, they are non-refundable, non-re-routable and non-transferable. So, in case of the cancellation of the tour, there shall be no refund against the air tickets.
Risk & Liability
We in TIBET KAILASH TREKS (PVT) LTDL. always put our efforts towards making your journey smooth and pleasant. However, as all tours to Nepal, Tibet and Bhutan are run strictly under the Dept of Tourism of Nepal, Tibet Tourism Bureau (TTB) in Tibet, & Bhutan Tourism Council (BTC) in Bhutan, we or our agents shall not be responsible for any changes or cancellation of programs due to any unavoidable circumstances such as road blockade, flood, snow, unrest, cancellation of flight, delayed arrival of clients, sickness or accidents, breakdown of vehicles and so on.
Any extra cost incurring thereof shall be borne by the clients on the spot. So, it is always advisable to have a full insurance against medical and personal accident risks including cancellation insurance.